Returns and Refunds

At Secretflirts we offer a 30 days free refund policy on unused credits. You can cancel your order for any reason, unused credits will be refunded in full. For example, if you used half of your credit bundle you'll get a refund for half of the purchase price.

Refunds are processed via the same paymentmethod when possible and usually take a couple of days to process.

Send an e-mail to support@secretflirts.net with your order nummer to start the refund process.

Conditions
  • Refund has to be requested within 30 days after the initial order by sending an e-mail to support@secretflirts.net.
  • Only unused credits are refunded.
  • In case of fraud or abuse refunds are not processed.
What is stated on my bank statement?

Only KNUPX.COM, IO Support Online, 365 Concepts B.V. or an other neutral payment reference will be on you bank statement or credit card statement. NEVER will the name of Secretflirts or a reference to chat or flirting be mentioned on your bank statement or credit card statement.

Secretflirts is a chat service, aimed at exchanging chat messages. Secretflirts contains real member profiles as well as fictional member profiles (so-called Secretpals). In contrast to the real member profiles, no physical agreements can be made with fictitious member profiles. Our guarantees no obligations, no subscription and no spam! Pay only when you use our services: starting at $1.50 per message. Our terms of us and privacy policy apply to this website and the services provided by Secretflirts.